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Client: Heartland Payment Systems
Title: Maximizing a Merger for Profit

Type: Revenue & Awareness Generating

Duration: 6 months

Role | Title: Marketing Consultant

Agency: Susan Peters Public Relations

Online banking

Challenge

  • Heartland needed to manage a merger with a regional bank and leverage its acquisition’s customers

Insight

  • The company's two differentiators weren’t being promoted—the Merchant Bill of Rights and its tagline, "Entrepreneurs respectfully serving entrepreneurs."

Solution

  • Developed an integrated partnership marketing pilot program 

  • Leveraged an underused company asset, the Merchant Bill of Rights

  • Created the campaign for the program’s pilot launch with initial partner Washington Federal 

  • Included social media, paid advertising in relevant publications, and podcasts

Interview
Radio Interview

Results

  • Revenue generation: Increased sales by 30%

  • Growth: Accelerated customer base growth without incurring additional marketing costs

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